Quick Retrun Detais: Returns: We do not accept returns on products without approval. DO NOT SEND AND ITEM BACK WITHOUT PERMISSION AND A RETURN AUTHORIZATION NUMBER. All items sent back without approval forfeits the product. All items returned with approval will have a 10% return/restocking fee deducted from the return refund. Approved refunds will be processed to original form of payments. Please allow up to 15 business days for the refund to reflect on onto the Original Form of Payment.
**Any Free Plus Shipping Items on our site do not qualify for refunds, unless received damaged, or broken, and proof with an image is sent to our customer support and verified.**
**Any Custom Printed Items on our site do not qualify for a refund. However, you are welcome to cancel the order within 24 hours of placing the order by contacting our customer support.**
Return of Damaged Items: It sucks, but sometimes it happens. We do everything we can to send you and amazing product just as you ordered, however sometimes we get one that just was so awesome and came with a flaw. All damaged items requested must be requested within 10 days of receipt of product. No item will be accepted after it has been laundered, Please be aware of the care tag instructions.
Refund Policy Detailed:
Our policy lasts 10 days after Receipt of items received. If 10 days have gone by since your order arrived, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable) Must be pre-approved. PLEASE DO NOT MAIL YOUR ITEM BACK WITHOUT APPROVAL OR IT WILL BE REJECTED AT YOUR EXPENSE.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org send at least 2-3 pictures of the issue along with a description to the email above to receive approval.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 16432 Midland Blvd #55 Nampa Idaho US 83687
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.